Personal Data We Collect

We may collect the following types of personal data when you interact with our website or services:

• Contact Information: This includes your name, email address, phone number, and mailing address.
• Technical Data: Information about your device, internet connection, and browsing actions, including your IP address, browser type, and operating system.
• Usage Data: Information about how you use our website and services.
• Marketing Data: Preferences in receiving marketing communications from us and your communication preferences.

Cross-Border Transfer of Data

Your personal data may be transferred to and processed in countries other than your home country. These countries may have data protection laws that are different from the laws in your country. However, we will ensure that adequate safeguards are in place to protect your personal data in accordance with this Privacy Policy.

Purposes for Processing Personal Data

We may use your personal data for the following purposes:

• Providing Services: To deliver our products and services to you, including responding to your inquiries and managing your requests.
• Communication: To communicate with you about your requests, services, and promotional offers.
• Analytics: To analyse and improve our website, services, and marketing strategies.
• Security: To protect our website and services from fraud and other security threats.
• Compliance: To comply with applicable laws and regulations.

Classes of Transferees

We may share your personal data with the following classes of transferees:

• Service Providers: Third parties who provide services on our behalf such as payment processing, data storage, email communications, and IT services.
• Business Partners: Third parties with whom we collaborate to offer certain products or services.
• Legal and Regulatory Authorities: To comply with legal obligations or respond to valid legal requests.

Voluntary or Obligatory Data Supply

Providing your personal data is generally voluntary; however, certain personal data may be required to provide you with services, to complete transactions, or to ensure compliance with applicable regulations. Failure to provide mandatory information may hinder our ability to offer our services effectively.

Use of Personal Data for Direct Marketing

We may use your personal data to contact you about promotions, offers, and other information regarding our products and services. You have the right to opt out of receiving marketing communications at any time by following the unsubscribe instructions provided in each email or contacting us directly.

Your Rights Regarding Personal Data

You have the following rights in relation to your personal data:

• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: You have the right to request the correction of any inaccurate or incomplete personal data.
• Deletion: Under certain circumstances, you have the right to request the deletion of your personal data.
• Restriction: You have the right to request that we restrict the processing of your personal data.
• Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the contact details provided below.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your rights regarding your personal data, please contact us at:

Iskra IT Solutions Limited

Address: Unit 1603, 16TH Floor, The L. Plaza 367-375 Queen's Road Central Sheung Wan, Hong Kong

Registration Number: 142 45 779

Email: service@iskraitsolutions.com

By using our website and services, you consent to the collection and use of your personal data in accordance with this Privacy Policy. We may update this Privacy Policy from time to time. Your continued use of the website following such changes constitutes your acceptance of the new Privacy Policy.